Privacy Policy

Here at Empirical Editing Services provided by Empirical Ink, we respect your desire to maintain the privacy of your personal information. As such, this Privacy Policy informs you of what information we collect, how we use it, who we disclose it to, and of other important policy terms and practices. By visiting our websites including www.empiricalink.com and www.empiricalediting.com, you are accepting the terms and practices described in this Privacy Policy and in our Terms of Service whether you are a customer or a visitor browsing our website.

What information do we collect from you?

Empirical Ink collects two categories of information regarding our customers: (i) Information that you provide to us; and (ii) Automatically collected information.

Information that you provide to us

In conjunction with certain activities on our website, such as requesting a quote, registering with the website, setting up an account, ordering a product or service, or communicating with us, we may ask you to provide us with information that tells us more about who you are. This information may include personal information such as your name, email address, billing address, shipping address, phone number, driver’s license number, place of employment, and credit card or other payment information, and also the content of any email you send to us. While some of the information you will be asked to provide is voluntary, other information is mandatory, and if you do not provide such information, then you will not be able to receive the related service. We will inform you of which information is optional, and which is required in order to receive the service of your choice.

This information is collected and stored in an appropriate and secure manner in order to fulfill your request for service. This information is never provided to a third party for their use. Empirical Ink utilizes secured web servers and internet security software to take every effort to make sure your private information is not compromised.

NOTE: If you are under the age of 13, please do not submit or post any personal information.

Automatically collected information

You can visit our website to browse our services and find out more information without telling us who you are or revealing any personal information. However, certain information is automatically received from you when you visit our websites in order to monitor the operations of our website. This information may include, but may not be limited to, your Internet protocol (IP) address, the name of the domain and host from which you access the Internet, your browser software and operating system, the date and time you access our site, and the Internet address of the web site from which you linked directly to our site. This information is non-identifying and strictly used for statistical information. Also, we may collect information from you based on your browsing activities. This information may include, but may not be limited to, the pages you browse and the products and services viewed or ordered by you. This helps us to manage and develop our website better, to provide you with a more enjoyable, customized service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs. We will never collect any personal information that you do not willingly provide to us, and collection of these general summaries is standard.

How do we use the information that we collect?

We may use your information for a number of purposes which may include: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account inquiries; administering debt recoveries; verifying your identity when required.

Who do we disclose this information to?

Our editors

It may also be necessary for us to pass selected bits of your information on to the editors that we work with to proofread your documents. We do this only in cases where this will provide you a higher caliber of service, and to allow them to better understand your needs.

Credit card companies

Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information to verify the credit card numbers and process transactions.

Business reorganization/sale

In the event that we undergo re-organization or are sold to a third party (in whole or part), any personal information we hold about you may be transferred to that re-organized entity or third party subject to the terms of this Privacy Policy.

Compliance & protection

We may release your information when we believe, in our reasonable judgment, that release is appropriate to (i) protect the security and integrity of our website; (ii) protect our rights and property and the rights and property of others; (iii) take precautions against liability; (iv) comply with legal requirements or respond to judicial process; and (vii) provide information, to the extent legally permitted, to law enforcement agencies or for investigations on matters related to public safety.

Other policy terms

Cookies

Cookies are files that web browsers place onto visitors’ computers to allow a more enjoyable visit the next time you return. In general, cookies come in two types: session and persistent-based. Session cookies only last the duration of your online session, while persistent cookies remain on your computer after you’ve closed your browser. These cookies do not identify you personally. Cookies are also used to more accurately track visitor behaviors on our site. We may use cookies to record details such as a user identity and general registration details. Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security.

Third-party website links

Should you click on any link on our website that delivers you to a third-party website, you will be subject to the third parties’ privacy policies, if any. Empirical Ink is NOT responsible for the actions of any third-party websites. Customers and visitors will need to check with the privacy policies of these third-party sites for more information.

Security

To prevent unauthorized access, maintain data accuracy, and provide for the proper use of your information, we have instituted physical, electronic, and operational safeguards to reasonably secure your information that we collect.

Updating your personal information and privacy preferences

You have the right to access and correct your personal information by writing us through any methods mentioned on our contact page or simply emailing us at info@empiricalediting.com.

Notification of policy changes

Empirical Ink reserves the right to modify or amend this Privacy Policy at any time by posting the revised Privacy Policy on our website. The changes will only affect your use of the services after the effective date of the change unless we clearly express otherwise. Your use of the services after we post the revised Privacy Policy on this web site shall be deemed your approval of such change.

Customer Policy

Empirical Ink will not disclose such information to any third party. Empirical Ink will not review, share, distribute, print, or reference any such Data except as requested by the Customer or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, billing, or as may be required by law.

Policy questions

If you have any questions regarding our Privacy Policy, please contact us at info@empiricalediting.com.